SHIPPING
Rye 51 proudly offers free shipping on all orders over $50 within United States
Other rates are as follows:
Other rates are as follows:
2nd Day Air - $20
Next Day Air - $30
International - $50
All other needs and request please direct to info@rye51.com
PRIVACY
At RYE 51 we will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. Any information and data we gather is only used to learn more about customers, so RYE 51 can better serve you in the future. If changes to this policy are made they will be posted here promptly.
TERMS AND CONDITIONS
All content on this site, including, but not limited to; informational content, graphic images, and program code such as HTML and java script are copyright 2011 RYE 51 Inc. and may not be reproduced in any manner without express written consent of RYE 51 Inc.
All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, RYE 51 reserves the right to refuse the sale and may offer the items again with the correct information.
RYE 51 does not guarantee the availability of any items listed on rye51.com if the item selected for purchase is not available. RYE 51 will make every effort to contact the customer to notify them of the cancellation.
Please note that upon placing an order. A receipt id automatically mailed confirming the purchase intent. This receipt does not constitute a contract and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that RYE 51 Inc shall have the right to refuse or cancel any such order whether or not your order is cancelled. RYE 51 shall issue a credit to your credit card account in the amount of the purchase.
RETURNS
RYE 51 will gladly accept returns for items within 14 days of order delivery. All Other rates are as follows: items returned must be free from wear, stains, odor or any condition that 2nd Day Air - $20 would prevent the item from being sold as new. Returned item must have all Next Day Air - $30 original tags attached and must be accompanied with a copy of the receipt. International - $50 Items sold for a discount of 30% off or greater are final sale and not eligible for return.
Prior to sending back return items, please email info@rye51.com to receive your return authorization code.
If all conditions are met, the original form of payment will be credited
Merchandise exchange can be made at our RYE 51 store in Houston and Dallas for in-store credit only.
RETURN ITEMS TO:
Return Department
c/o RYE 51
3699 McKinney Ave., Suite 310
Dallas, TX 75204
c/o RYE 51
3699 McKinney Ave., Suite 310
Dallas, TX 75204
FAQ
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Visa
Master Card
American Express
PayPal
HOW IS SALES TAX DETERMINED?
Sales tax is charged on orders shipped within the state of Texas at 8.25%.
WHEN CAN I MAKE PHONE ORDERS AND CONTACT CUSTOMER SERVICE?
Web store customer service phone is manned 10am–6pm Monday–Saturday. Call 214-780-0202 if you have any questions or would like to place an order. If no one answers it is because we are assisting other customers. You may also send order and product inquires to info@rye51.com
DOES RYE51 OFFER GIFT CARDS?
Yes , Click here - (leads to GC product page)
WHAT IF I NEED TO MAKE A CHANGE TO MY ORDER?
If you need to change your order, please call customer service 214-780-0202 or email info@rye51.com as soon as possible. We are happy to make any changes before your order is shipped.
